Temporary Helpdesk Arrangements

The Bader Helpdesk site is currently being replaced in order to accommodate infrastructure changes that have been made to Office 365 by Microsoft.

Whilst the replacement helpdesk is being finalised, the existing site will be read only and will therefore not allow any new cases to be raised. You will continue to have access to the existing system to review historic case information.

All new cases should be raised by email to helpdesk@rafac.mod.gov.uk where a member of the team will then process your request and respond. Please ensure that you provide all required information when sending your email request, including a suitable phone number should we need to call you.

Once the new system is finalised, further communications will be released by email, updated here and also on the Bader hub.